PIPEDA

                     Since 1990
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I. Interpretation and Definition

A. No part of this document shall supersede the Private Investigators and Security Guards Act, R.S.O. 1990 c.P.25, as amended, or its regulations.

B. For the purposes of this document, a Member is:

1. A licensed private investigator

2. An organization licensed to engage in the business of
providing private investigators

C. The Council is the Council of Private Investigators - Ontario ("CPIO") is the recognized industry association of private investigators and private investigation companies in Ontario.

II. Objectives of the Code of Ethics

A. The objectives of the Code of Ethics are:

1. To ensure a high standard of investigative services is provided to the public by the Members of the CPIO;

2. To maintain courteous and professional conduct among members of the CPIO

3. To enhance the relationship of CPIO Members with:

a. regulatory bodies

b. law enforcement

c. clients

d. the general public

e. non-members

III. General Standards of Conduct

A. Reputation of the Profession

1. Members will regard themselves as a member of an important and respectable profession

2. Members will ensure that their reputation, that of fellow members, the CPIO, and the investigative profession as a while is maintained at all times

3. Members shall not engage in any investigative activity for which they are not competent and qualified

4. Members shall adhere at all times to the Privacy Code, which is attached to and is part of this code of ethics.

IV. Compliance with the Code of Ethics

A. Members shall at all times adhere to this Code of Ethics and the Privacy Code.

B. Integrity and Due Care

1. Members will conduct due diligence to ensure that the identity of a client is verified and that the client has a lawful purpose to retain and instruct the investigator.

2. Members will ensure that all employees, subcontactors, and other persons paid to assist in an investigation adhere to this Code of Ethic and Privacy Code.

C. Confidentiality of Information

1. Each Member will respect the privacy of clients and their right to confidentiality

2. Each Member will conduct investigation in a manner consistent with the Privacy Code.

3. Each Member will ensure adequate security for personal information collected in the course of an investigation and will take all reasonable steps to protect against inadvertent or negligent disclosure.

4. No Member shall use information obtained in an investigation for personal gain.

D. Fees or Remuneration

1. Membership Fees will be paid in full when due. Failure to renew membership may result in the removal of the member from the Association.

E. Advertising

No Member will at any time make false or misleading claims to academic or professional qualifications.

V. Relations with Fellow Members

A.Courtesy and Consideration

1. Members will work together towards the achievement of the objectives of the CPIO

2. Members are encouraged to employ the services of fellow Members as warranted

3. Members will respect business relationships and otherwise not take advantage of referrals by fellow Members

4. Members will not make false or misleading statements about a fellow Member

VI. Conduct of a Professional Practice

A.Disclosure of Conflicts

1. Members shall at the first opportunity disclose to a client any influence, interest, or relationships pertaining to an investigation, which, in the judgement of a reasonable person may impair the Member's professional judgement or objectivity.

B. Terms of Engagement

1. Members shall ensure that, prior to accepting an engagement, the objectives of the client are fully understood and that the client has been informed of anticipated costs and the time required to complete an assignment.

C. Unqualified Opinions

1. Members shall not provide opinions for which they are not professionally qualified.

D. Reports

1. Reports to clients shall be complete, objective, and unbiased. Report should not provide opinions without a factual foundation.

2. Members shall be forthcoming, truthful, and professional in disclosing investigative findings.

VII. The Ethics Committee

A. Jurisdiction - The Ethics Committee may:

1. Serve as a mediator in minor disputes between Members.

2. Investigate ethical violations and accusations.

3. Resolve matters or recommend action to the Disciplinary Committee.

B. Composition of the Ethics Committee

1. Membership on the Ethics Committee will be rotated annually. The Committee shall be selected at the Annual General Meeting of the Council. Every Member shall be elegible to serve, except that no Member shall serve for more than two consecutive years.

VIII. Disciplinary Procedures

A. Violation of By-laws, Code of Ethics, Privacy code, or Practice Standards

1. Sanctions - A matter reviewed by the Ethics Committee may result in:

a. a written warning

b. probation of membership in the CPIO

c. suspension of membership in the CPIO

d. expulsion from the CPIO

2. The Ethics Committee may, at its sole discretion, notify civil authorities and Provincial and/or Federal regulators.

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Code of Ethics & Code of Privacy
Urquhart Investigation & Research Inc. is an Investigative Body under the Personal Information Protection and Electronic Documents Act (PIPEDA)
Charlotte Urquhart, CA, DIFA is our Privacy Officer

 Phone (905) 688-9222   /  Toll Free (800) 319-3519  /  email: investigation@urquhartforensics.com